ISO 17025 Accredited Calibration and Equipment Recertification Services
KTA maintains a dedicated calibration laboratory that is fully accredited in accordance with ISO/IEC 17025, the internationally recognized standard for calibration laboratory competence. KTA‑Tator’s Instrument Sales and Service Department holds A2LA ISO/IEC 17025 Calibration accreditation, Certificate No. 2455.02, demonstrating technical competence, documented procedures, and a robust quality management system for calibration services.
The KTA calibration laboratory is prepared to handle the recertification and servicing of a wide range of inspection and testing equipment used in coatings, electrical, pipeline, and industrial inspection programs. All calibrations are performed within the laboratory’s accredited scope, with appropriate documentation and traceability provided to support project specifications, quality programs, and audit requirements.
Clients may submit equipment from multiple manufacturers. KTA acts as a centralized point of coordination, allowing customers to send all calibration items together rather than managing multiple service providers. When equipment cannot be calibrated within KTA’s ISO 17025 accredited laboratory, KTA will coordinate calibration or repair directly with the original manufacturer or qualified external laboratories, helping ensure fair pricing while reducing administrative burden on the client. All repair work is quoted and approved prior to execution.
Streamlined Asset Management and Scheduling Support
KTA supports both small and large equipment inventories, whether a single gauge or hundreds of assets requiring routine calibration. KTA maintains an internal asset management system that tracks calibration history and supports proactive notification as equipment approaches its recommended recalibration interval. Courtesy reminders help reduce missed due dates and minimize last‑minute scheduling challenges.
When equipment is ready for recalibration, customers complete a simple online service request form and ship their instruments directly to KTA. No RMA is required. KTA manages intake, evaluation, documentation, and return shipment, allowing clients to remain focused on field operations while calibration logistics and compliance documentation are handled centrally.
Are You Ready To Send Your Inspection Equipment In for Calibration, Service, or Repair?
Complete the form and choose your desired calibration type. After completion of the form, please send your equipment to:
KTA Tator, Inc.
Instrument Service Department
145 Enterprise Drive
Pittsburgh, PA 15275
Are you near the Pittsburgh, PA area? If so, stop in to drop off your equipment! We are just minutes from the Pittsburgh Airport. [/vc_column_text]
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| Equipment Type | NIST Traceable | ISO 17025 |
| Dry Film Thickness Gauges (Type 1 and 2) | $95.00 | $154.00 |
| Multimeters | $75.00 | – |
| Clamp Meters | $75.00 | – |
| Digital Surface Profile Gages (SPG) | $95.00 | $154.00 |
| Analog Spring Micrometers | $95.00 | $154.00 |
| Digital Psychrometers (DPM/Dew Point) | $155 | $214.00 |
| Magnetic Surface Temperature Thermometers | $65.00 | $115.00 |
| Paint Thermometers | $65.00 | $115.00 |
| Sling Psychrometers | $105.00 | $160.00 |
| Needle Pressure Gages | $110.00 | $160.00 |
| Coating Thickness Standards | $95.00 | – |
| Durometers | $169.00 – $250.00 | – |
| Digital Surface Profile Tape Readers (RTR) | $105.00 | $163.00 |
| Ultrasonic Wall Thickness Gages (UTG) | $105.00 | – |
| Infrared Thermometers | $105.00 | $170.00 |
| Hanna Conductivity Meters | $100.00 | – |
| LaMotte Sulfate Meters (1200 / 1500) | $125.00 | – |
| Low Voltage Holiday Detectors | $120.00 | – |
| High Voltage Holiday Detectors | $175.00 | – |
*Prices do not include any repair work. We will provide a quotation for your approval prior to any service being performed.
**KTA charges a $35 testing fee. The fee is waived if the equipment passes calibration, is traded in, or is repaired.
Have a gauge that isn’t listed above? Give us a call, we are continually adding new capabilities and may be able to help!
How long will this take?
While it is hard to give an exact time frame due to circumstances out of our control, we aim to have all equipment completed within a week of receipt. There are several factors that may cause a longer turnaround. Some common reasons for longer delay and options to help reduce it is:
Repairs are needed: Unfortunately, there is not much that can be done to prevent the lead time of repairs. In cases were the equipment needs to be sent back to the manufacturer we have no control over how long it will take them to repair it. This can lead to time delays of around a month. While there is not much, we can do about time frames in this situation we are always glad to split all the equipment you have that is ready to go on its own order, so it is not held up!
Equipment Drift: Some gages tend to drift overtime. This is especially true for ambient equipment as it is highly sensitive to the environment it is operated in. If one of your gage’s drifts it will have to be returned to the manufacturer for corrections which can take around 3 weeks. If you are in a time crunch and afraid of this holding up the rest of the equipment you sent in let us know to ship any ready equipment back as soon as it is ready, so it is not held up.
Payment Delay: One of the largest delays we encounter is not being able to get credit card information or a PO when your equipment is ready. To help reduce any delay here we are glad to arrange payment details before the work is done on a best-case scenario. This way if everything passes calibration and it is the amount anticipated we can ship right back to you and the only reason we would need to update any information would be if the price was higher.
Unable to get in contact: Our service team may need to contact you for several reasons. The biggest reason would be to get your approval for any repair work that may need done. Without your approval we are unable to move forward with the work. For this reason, be sure to monitor the contact information you provide us for emails or calls. We will call from 412-788-1300 so make sure you pick up if you see that number.
*Equipment that has undergone calibration in our lab will be disposed of after 180 days if payment is outstanding or if the customer cannot be reached.
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